Security grille servicing

What does security grille servicing involve?

Security grille servicing is planned maintenance that keeps grilles running smoothly and locking properly. A service cleans the tracks, lubricates the pivots and runners, checks fixings and alignment, tests the lock and any release mechanism, and records anything that needs attention.

Grilles live in dusty, busy places: shop floors, doorways and windows that collect grit. Over time that grit wears the runners and stiffens the lattice. A short service once or twice a year prevents most breakdowns.

For electrically operated roller grilles, regular maintenance also checks the motor, limits, safety edges and manual override, so the grille stays safe to use.

How much does security grille servicing cost?

Servicing costs £114 to £234 including VAT (£95 to £195 plus VAT) per grille, with a minimum visit charge of £174 including VAT (£145 plus VAT). The price is confirmed before the visit. See all grille prices.

Minimum visit charge £145 + VAT (£174 inc VAT).

What the work covers

Track cleaning and debris removal
Lubrication of pivots, runners and lock
Check of fixings, alignment and stack
Lock and key operation test
Quick-release escape mechanism test
Roller grille spring, motor and safety device checks
Written service record
Annual or six-monthly plans for multiple grilles

When you need it

Shops opening and closing grilles daily
Offices and multi-grille buildings
Landlords with grilles in rented homes
Electric roller grilles
Grilles over escape windows

What to decide before you order

How often

Daily-use and external grilles benefit from six-monthly visits; light-use internal grilles from yearly.

Escape releases

Grilles with quick-release mechanisms should be checked as part of every service.

Powered grilles

Electric grilles need checks of their safety devices as well as the mechanics.

Records

Service records help with insurers, landlords and fire risk assessments.

Rules across the UK

The rules on planning, listed buildings and fire safety differ between England, Wales, Scotland and Northern Ireland. These are the points most relevant to security grille servicing; local pages show the version for your nation.

England (similar principles apply in Wales, Scotland and NI)

Electric roller grilles

Electric grilles need a suitable supply wired to BS 7671. In homes, some electrical work is notifiable under Part P of the Building Regulations. Powered grilles should have working safety devices and regular maintenance.

Bedroom and escape windows

Approved Document B (fire safety) expects many habitable rooms in houses, especially first-floor rooms, to have an emergency escape window with an unobstructed opening of at least 0.33 m², at least 450 mm high and 450 mm wide, with the bottom of the opening no more than 1,100 mm above the floor. We only fit grilles over escape windows with a release that opens from inside without a key.

Grilles across exits in business premises

In workplaces and other non-domestic premises, including the common parts of blocks of flats and HMOs, the Regulatory Reform (Fire Safety) Order 2005 makes the responsible person keep escape routes and emergency exits available and easy to open while people are present. A grille across an exit should be unlocked and parked open whenever the building is occupied, and covered in the fire risk assessment.

How it works

Tell us what you need

Describe the fault or how many grilles need attention, and send a photo if you can.

Price before we visit

We confirm the visit price before we attend. Parts or extra work are agreed before they go ahead.

On-site work

The installer diagnoses, repairs, services or replaces the lock and tests the grille.

Record and advice

You get a short record of what was done and anything that needs attention later.

Security grille servicing: questions

How often should a grille be serviced?

Once a year for most grilles, and every six months for grilles used daily, fitted outside, or electrically operated.

How much does servicing cost?

From £95 plus VAT (£114 inc VAT) per grille, with a minimum visit charge of £145 plus VAT (£174 inc VAT). Multi-grille sites are priced as a plan.

Can I lubricate my grille myself?

Yes, with a light dry lubricant on the pivots and runners, and by keeping the bottom track clear. Avoid heavy grease, which collects dirt.

What is checked on an electric roller grille?

The motor, limits, safety edges or photocells, manual override and the curtain and guides.

Do you service grilles fitted by others?

Yes, most makes and types.

Do I get a record of the service?

Yes. You receive a short written record of what was checked and anything that needs attention.

Find security grille servicing near you

Choose your county or region for local information and the rules that apply where you are.

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